Welcome
Complete Smart Metering Solutions Partner
Providing cost-effective and sustainable utility services
Why Choose Xprime Utility Services?
Experience
Customer Service
Experience
The global smart energy grid and water distribution network market is expanding rapidly, Xprime Utility Services is set up with the tools and services to meet all of the business needs of the sector. Our team of experts have over 25+ years of experience in power systems, engineering and customer service delivery.
Quality
Customer Service
Experience
We are committed to providing the highest quality service and workmanship. Our team uses only the best materials and equipment to ensure that our projects are completed to the highest standards.
Customer Service
Customer Service
Customer Service
Our team is trained in their craft delivering exceptional customer service. In partnership with dVentus Technologies XUS is capable to handle end-to-end deployment, installation, commissioning, operation and maintenance of smart metering components and system.
Work with us!
Electric grid and water distribution network analysis
Understanding the existing system and how it operates is very important to the delivery of our services. We apply our design standards and six sigma tools to more than designing and building our products thus enabling us to deliver systems and services crafted to our clients’ particular needs. Collecting voices of customers, first hand information gathering of the local operating conditions and network system structure analysis are the critical inputs we take into account to map out the entire system to define, construct, optimize and validate the best possible solution. standards.
System design and smart grid upgrade
Basing on the results of the network analysis, XUS’ expert staff is readily available to craft and deliver optimized end-to-end solution. We work alongside the local utility staff to have an inside-out view and in-depth understanding of the system. This helps us to craft, customize and develop a cost-effective, efficient, and reliable solution fitted for ease of installation and operation, systematic upgrade and a seamless transition to an intelligent, modern system. standards.
Installation and commissioning
XUS goes beyond delivering products and components. Our team of experts help clients migrate to intelligent operating systems without disrupting the existing system. Retrofitting, upgrading or installing a whole new system comes as part of the XUS expertise.
Customer service and training
With customer satisfaction and localization as our main priority, empowering our customers is an integral part of the end-to-end solution we offer. Building local capacities, installation trainings, system operation and maintenance services are among the services XUS offers. Our professional team delivers beyond the required technical experience, we put a great emphasis on staff that shows individual initiative, has a sense of responsibility, acts in an entrepreneurial manner combined with flexibility and the capability to establish oneself successfully within the business environment and hence offer an exceptional customer service.
Customized data analytics
Customer information, meter data, outage reports, event reports, payment and credit status are dispatched to the central operating system regularly. This massive data is structured in a manner for convienient reporting and decision-making. It is customized to reflect the site specific variables and idiosyncracies. Empowered by our Meter Data Expert System (dMDES) XUS serves the client with all this data analytics and customized reports.
Distribution System Monitoring and Reporting
The MDES empowers utilities with data processing, aggregation, classification, and optimization of the data set. Usage pattern and loss analysis, outage forecasting, demand analysis and forecast using VEE rules is simplified. Our Grid Monitoring system enables visualization of the entire distribution network allowing for crew management, preventive maintenance and scheduling operations.
Operation and Maintenance
Additionally, XUS offers installation training packages and extended contractual agreements for sustained operation and maintenance. An elaborate service level agreement spells out the full range of service, operation and maintenance of the entire smart infrastructure and system.
Contact Us
Better yet, see us in person!
We love our customers, so feel free to visit during normal business hours.
Xprime Utility Services
Hours
Open today | 09:00 – 17:00 |
